Elwood Environmental Ltd – Privacy & Cookie Policy



Last updated: 08-09-2025

1. Who we are (Data Controller)

Elwood Environmental Ltd (“we”, “us”, “our”)
Registered office: Bellingham House, 2 Huntingdon Street, St. Neots, PE19 1BG
Company number: 16402990
Email: contact@elwood-environmental.co.uk

2. Personal data we collect

  • Contact details: name, email, phone, job title, company.

  • Project information: site addresses, instructions and related documents.

  • Billing details: invoicing contacts, PO numbers, payment info.

  • Website data: pages viewed, device information, and IP address (collected through essential cookies required for site functionality).

  • Recruitment (if applicable): CVs and application details.

3. How we collect it

  • Directly from you by email, phone, web forms or meetings.

  • From clients/partners who instruct us to deliver services.

  • Automatically via our website (through essential cookies required for basic site functionality).

4. Why we use it (lawful bases)

  • To deliver our services and manage projects (contract).

  • To issue quotes, invoices and manage accounts (contract/legal obligation).

  • To respond to enquiries (legitimate interests).

  • To maintain site security and ensure our website functions (legitimate interests).

  • To meet legal and regulatory requirements (legal obligation).

5. Sharing your data

We may share limited data with:

  • Professional advisers, insurers, subcontractors and suppliers involved in your project.

  • IT/hosting providers that support our systems.

  • Regulators or authorities where required by law.

We do not sell your personal data.

6. International transfers

If any supplier stores data outside the UK/EEA, we ensure appropriate safeguards (e.g., UK IDTA/Standard Contractual Clauses).

7. How long we keep data

  • Project and financial records: typically 6–7 years for tax/insurance purposes.

  • Enquiries: up to 24 months.

  • Recruitment: up to 12 months unless hired.

We keep data only as long as necessary.

8. Your rights

You can request access, correction, deletion, restriction, objection, and data portability.

To exercise your rights, contact: contact@elwood-environmental.co.uk

You also have the right to complain to the ICO (Information Commissioner’s Office) if you are unhappy with how we handle your data.

9. Cookies

Cookies are small files placed on your device.

At present, we only use essential cookies set by our website platform that are required for the site to function securely. These cookies do not store personal information and do not require your consent.

If we introduce optional analytics cookies in the future (for example, to help us understand how visitors use our website), these will only be set with your consent via a cookie banner. You will be able to manage your choice at any time through the banner or your browser settings.

10. Security

We apply technical and organisational measures to protect personal data, including access controls, encryption where appropriate, and regular review of suppliers.

11. Third-party links

Our site may link to other websites. Their privacy practices are their own; please review their policies.

12. Changes to this policy

We may update this page from time to time. Significant changes will be noted on the website.

13. Contact

Questions about this policy or your data rights:
contact@elwood-environmental.co.uk